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Legal
Last updated: 9 October 2026
We want you to be happy with Retexia. If you are not, this is how refunds work.
If you are not satisfied, ask for a refund within 14 days of your first payment and we will refund it in full, including the setup fee.
You can ask for a refund of a renewal (monthly or yearly) within 14 days of the renewal date. Cancel first from your account (Cancel subscription) so the plan is not renewed again.
Email hello@retexia.com with your request reference (for example LNG-2026-0001). Refunds go back to the card you paid with, through PayHere, usually within 5 to 10 working days.
Payments and refunds are processed securely by PayHere.
You can cancel any time from your account. Your plan keeps running until the end of the period you paid for.